What types of cleaning services do you offer?

We offer a variety of residential cleaning services, including Deluxe Deep Cleaning, Move In/Out Cleaning, Ongoing Cleaning Services, Customized Cleaning Services, and more. Each service is tailored to meet the specific needs of our clients.

Which areas do you serve?

We proudly serve the areas of Greensboro, Burlington, High Point, Winston-Salem and surrounding areas in North Carolina.

Are your cleaning products eco-friendly?

Yes, we use eco-friendly products that are safe for your family and pets, while also being effective in maintaining a clean and healthy home environment.

How do I schedule a cleaning appointment?

You can schedule an appointment by visiting our website at www.kleanerhomes2go.com or by calling us at (336) 420-4571. You can also contact us via email at keren@kleanerhomes2go.com.

Do I need to be home during the cleaning service?

No, you do not need to be home during the cleaning service. Many of our clients provide us with access to their homes, allowing us to clean while they are at work or running errands.

What should I do to prepare for a cleaning service?

To prepare for a cleaning service, please pick up personal items and clear any clutter. This allows our cleaning professionals to focus on deep cleaning your home rather than tidying up.

What is included in the Deluxe Deep Cleaning service?

Our Deluxe Deep Cleaning service includes a comprehensive clean of your home, covering areas like the kitchen, bathrooms, bedrooms, and common areas. It involves tasks such as dusting, vacuuming, mopping, cleaning inside appliances, and more.

Can I customize my cleaning service?

Yes, we offer Customized Cleaning Services to meet your specific needs. Whether you require a one-time deep clean or regular ongoing services, we can tailor our services to suit your requirements.

What is your cancellation policy?

We require a 48-hour notice for cancellations. If you cancel within less than 48 hours, a cancellation fee may apply.

How do I pay for the cleaning services?

We accept various payment methods, including credit cards. Payments are typically collected after the service is completed to ensure you are satisfied with the cleaning.

Are your cleaners insured and bonded?

Yes, all our cleaners are insured and bonded to provide peace of mind and ensure the safety and security of your home.

What if I am not satisfied with the cleaning service?

Your satisfaction is our top priority. If you are not satisfied with any aspect of our service, please contact us within 24 hours, and we will address any concerns promptly.

Do you offer gift certificates?

Yes, we offer gift certificates that make the perfect gift for friends and family. Contact us to purchase a gift certificate for our cleaning services.

Can I request the same cleaner for each visit?

Yes, we strive to send the same cleaner to your home for each visit to ensure consistency and familiarity. However, there may be times when a different cleaner is assigned due to scheduling or availability.

Do you offer commercial cleaning services?

Yes, in addition to residential cleaning, we also offer commercial and office cleaning services. Please contact us for more details and to discuss your specific needs.